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You will have 3 days to cancel to make a change or request for return. After that your order is "non-refundable/non-changeable."

Authorization from US Door & More Inc. is required prior to the return of any item. A restocking fee will apply to all doors/slab orders.
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Custom orders such as pre-hung or pre-finished doors are non-refundable and non-returnable.

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Our products must meet industry standards. If the goods are faulty, we will meet our obligations under the terms & conditions.

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Customer is responsible for return shipping charges.

No refund will be made for purchases until the items have safely arrived to our manufacturer’s warehouse. Please make sure to keep your receipt and return the product in its original packaging.