Help

Welcome to Your Doorway to Resources

At US Door & More, we’re committed to making your experience seamless and inspiring. Whether you’re designing your dream door or need support with an order, you’re in the right place! Discover everything you need to know about our products, policies, and exclusive programs here.

Core Resources for Shopping & Support

Key Information

Shipping Policy

View details on shipping times, rates, and delivery areas. We’re committed to getting your doors to you safely and promptly.

Return & Refund

Learn about our return policy, eligibility, and refund processing times to ensure complete peace of mind.

California Proposition 65

Important information for our California customers about product materials and health standards.

Orders below $750

Due to our focus on wholesale, orders below $750 incur a non-refundable $100 processing fee. This helps us maintain high-quality service for all our customers.

My Account & Order Tracking

My Account

Access and manage your account information, including billing, shipping, and contact details.

Order History

Review past purchases and track the status of current orders.

Featured Tools & Services

Finish Sample

A new tool designed to assist with door selection, measuring, and customization to make your project as seamless as possible.

DoorwayCopilot

A new tool designed to assist with door selection, measuring, and customization to make your project as seamless as possible.

Door Machining

Our precision machining service provides pre-cut spaces for hinges, locks, and handles.

Claims & Product Protection

Concealed Damage Insurance

Protect your investment with coverage for hidden damages not visible at delivery.

Report Defects or Damages

Steps to follow if you encounter defects or damages in your order, including required documentation and how to start a claim.

Exclusive Programs & Partnerships

Exclusive Partnership (VIP)

Most companies limit direct sales to traditional dealers, but at US Door & More, we recognize that the real expertise lies with professionals on the ground—the builders, installers, and designers who know doors inside and out. Our Exclusive Partnership (VIP) Program is designed to empower you, the hands-on expert, with the opportunity to buy directly from us and become a dealer in your own right. This program gives you the access and advantages typically reserved for large dealers, allowing you to expand your business and profitability.

Influencer Collaboration

Are you an influencer passionate about home improvement and design? Join our influencer program and create engaging content with US Door & More. Apply today to start collaborating!

Supplier Connect Program

Suppliers interested in partnering with US Door & More can join our Supplier Connect Program to be part of our quality network and grow with us.

Popular Articles & Blog

Explore our blog for seasonal advice, project inspiration, and design tips to help you make the most of your doors and your home.

Learn Center: Educational Content & Guides

Explore in-depth guides and articles on every aspect of door selection, installation, and care. Our educational content is designed to empower both DIYers and professionals with practical knowledge.

3. Materials & Comparisons

Select the Right Material for Your Project

Choosing the Right Door Material: Benefits of different materials—wood, fiberglass, and steel—to help select the best fit for your home.

5. Care & Maintenance